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SWeCS NEWSLETTER - 6 October 2003


In this issue...

- A Cheap Way to Accept Credit Card Payments Online
- Factors That Determine Web Site Credibility
- Earn $50 Per Referral
- Resources For Small Business


 


A CHEAP WAY TO ACCEPT CREDIT CARD PAYMENTS ONLINE


Very often, we get asked by small businesses how they can accept credit card payments online.

What we tell them is that, unfortunately, if you want a full-blown credit card and shopping cart system on your web site, it does cost money. And, because many of our readers and customers run very small businesses (eg. sole traders), the benefits of online credit card systems just don't outweigh the significant costs.

Enter Paypal, a system which will suit many small business operators, that allows you to set up your site to accept credit card payments with no initial outlay of money. The only cost of the service is a fee per transaction of between 1 and 3%.

The main limitation at this stage, however, is that Paypal only allows transactions to be made in US dollars, Canadian dollars, Euro dollars and Pounds Sterling. They state that they are working towards adding new currencies, and so we hope that one day they will offer transactions in Australian dollars.

But don't let the currency problem put you off. We have in the past offered our services to Australian customers in US dollars via credit card payment. One recent example was someone who insisted that they would prefer to pay by credit card. With the customer's agreement, we simply took the amount and converted it to to US dollars, and then sent the invoice. No additional hassle was necessary for the customer, he simply paid the account online via credit card and his credit card company simply charged his account in the equivalent amount of Australian dollars. Easy.

Paypal offers you a couple of ways to accept credit card payments.

One is to actually have a link on your web site. When the customer clicks on it, they enter a secure site that actually resides on the Paypal domain, but is set up to look like your own site. They simply follow the prompts, enter their details, click on submit, and the money is put into your account and the customer is returned to any page on your web site you want.

The second way is to send an invoice via email. You simply fill in the details within your Paypal account screen and hit Send. The customer receives an email with details and a link which takes them to a secure site for payment.

As mentioned above, the advantage of Paypal for small businesses is that there are no upfront fees whatsoever to join, unlike other merchant systems which can cost you hundreds or even thousands to set up and then charge you annual fees on top of that.

To find out more, visit the Paypal web site at www.paypal.com


 


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FACTORS THAT DETERMINE WEB SITE CREDIBILITY


A survey conducted by eMarketer Daily showed that a web site's design and structure were the most important factors in determining the perceived credibility of a web site (as voted by US Internet users).

Here's some of the results of the survey:

Design look - 46.1%
Information/Design structure - 28.5%
Information focus - 25.1%
Company motive - 15.5%
Information usefulness - 14.8%
Information accuracy - 14.3%
Name recognition & reputation - 14.1%
Advertising - 13.8%
Information bias - 11.6%
Writing tone - 9%
Identity of site operator - 8.8%
Site functionality - 8.6%
Customer service - 6.4%
Past experience with site - 4.6%
Information clarity - 3.7%
Performance on test by user - 3.6%
Readability - 3.6%
Affiliations - 3.4%


 


EARN $50 PER REFERRAL


Want to earn an easy $50? We've extended our affiliate program to include our web site package deal.

For every referral you send to us who signs up for our web site package deal, we will pay you $50.

Click here for more details and to sign up.


 


RESOURCES FOR SMALL BUSINESS


Ecommerce Library

Browse through the SWeCS Ecommerce Library, full of FREE information about getting more out of the Internet. Sections include Web Site Development, Web Site Promotion & Internet Marketing, Online Commerce, Computer & Technical Issues, and Miscellaneous.


Newsletter Archives

The SWeCS Newsletter archives provides a wealth of FREE information on small business and the Internet. Browse through the main topics or search for your particular query.


SWeCS Affiliate Program

Start up another income stream, by earning $60 for each referral who signs up for our search engine ranking package. Also earn $50 for each referral who signs up for our web site package.


Do you know of a resource that should be added here? Email us and let us know. There is only one condition - it must be free.

 
 

This newsletter is produced by South West eCommerce Strategies - © 2003
PO Box 2340, Bunbury, WA 6230
Ph: (08) 9721 1326
Email: admin@southwestecommerce.com
Web Site: www.southwestecommerce.com

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